samsung led tv has sound but no picture

If you are having similar issues, you may have to troubleshoot a bit more to find the true issue. It is a older mo: My TV picture flashes on when the power comes on but I still have a black screen. This site uses cookies to enhance your web site experience. The only option is probably Sale of goods act but I paid cash and moved house since and can't find my receipt for purchase. A Samsung representative at Best Buy can set up a personal demonstration for your next galaxy device. (it is possible the TV was moved slightly and a cable has become disconnected or loose) Television Has No Sound Answer 6: If you have … Use the following guide to determine how to resolve a TV with sound but no picture. and trade-in questions answered, Text SMSCARE to 62913 to receive They help us to know which pages are the most and least popular and see how visitors move around the site. Fortunately still under currys warranty. Grab your remote and unmute the TV by pressing the “Mute” … 2 – Check to be sure all cable and cords are securely connected to the TV inputs and component outputs. Please take our brief survey. Please share your ZIP Code to find a nearby Best Buy location. Copyright© 1995-2020 SAMSUNG All Rights Reserved. There is a problem with the picture on my TV. Program cartridge return & recycling go to: * For Samsung printer support or service go to. If you have a picture on your TV but no sound, the problem might be as simple as having the “Mute” button the remote having been accidentally pressed. I have a Ue55hu8500t tv. HOWEVER, if I turn off the TV and turn it back on - … Worked fine last night. Other possible causes for HDTV with sound but no video… Possible TV Back-Light Inverter Board Issue: To see if the back-light has gone out, turn the TV on. or text SMSCARE to 62913 Browse answers, ask questions and get solutions from other Samsung customers. , our Samsung representative, wants to know about you so they can assist you better. If the TV hasn't been on for a while (20 minutes or more) and I press the power button, you hear the TV turning on but still get a black picture. I do have sound Without this product, applied coupon or promotion code cannot be redeemed.Are you sure to remove this product? I have same problem. When your TV has a black screen even when it's on, it's quite possible it could actually be your external This article is meant for the most common issues concerning vertical colored lines on a TV screen. Just tried that, and exactly the same. If your TV is connected using a One Connect Box, there's a couple extra steps to troubleshoot. Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Spotify Premium for free. By ticking this box, I accept Samsung Service Updates, including : Samsung TV has no picture or a black screen, * Standard text message and data rates may apply, IT/ Computing - 8 AM to 9 PM EST Mon to Fri. * For Samsung Supplies information go to: * For S.T.A.R. If you do not allow these cookies we will not know when you have … selection. The Service Centre will let you know how much this'll cost to look at (if applicable) and if it requires a repair, how much this will be. @egormxo verify that you have no image on all inputs. Sound and Backlights work, but no picture. If you are able to see the menu then continue to Step 2 If you do not see the menu, your TV will need to be assessed by a technician. Tv is two year old Samsung. And if it won't work when you try to use it on your TV, there's a quick check you can perform to figure out if it's your remote or your TV at fault. Samsung has announced its 8K and 4K TV lineup for 2021, with the best models using a new Mini LED backlighting system for the best contrast and black levels that the company’s QLED TVs have … Please help us improve by selecting a reason below. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. Can some one let me know what I can do? By submitting this form you acknowledge you have read the Privacy Policy Privacy Policy and consent to receiving calls/texts from Samsung representative. I am suspecting the graphics card/driver. If it remains dark, unplug it and push the power button for about one minute, then plug it back in. You might have accidentally turned the sleep timer or the … , our Samsung representative will be in touch with you. Many thanks. To participate, please select 'Yes' or 'No' and provide comments and/or the reason for your The good news is, this is possible, but may not be necessary. Turned it on Friday morning and now all I have is sound and no picture. Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. 2016 Smart TVs that are on firmware 1233 are currently displaying Amazon Prime Video titles incorrectly. Sorry, there is insufficient stock for your cart. For example, if your TV is not connected to the internet, the settings for Software Update or Contact Support will be grayed out since those o, Cannot find apps on Samsung TV or Blu-ray player. Turning the Power Saver/ Sleep Timer Off. Your Samsung TV comes with a picture test that can immediately identify whether a screen problem is due to your TV or something else. Visit our Blog to catch up on the latest Community news, tips for your Samsung products and much more! Can some one let me know what I can do? Television Has No Sound Answer 4: Make sure there is not a pair of headphones connected to the TV audio out jack on the side or front of your TV.. Television Has No Sound Answer 5: Check all of the cables that are connected into the back of your TV. Researching the internet found many posts with the exact same problem but no solution. Sharp Aquos LED TV - black/white screen (no picture) but sound: TV no picture but has black/blue glow and sound: Our 52 “ Lg LED tv has a perfect picture but every so often it goes black and u can hear it but no picture. Please share your ZIP Code to find a nearby Best Buy to try out your next phone. Samsung LED TV with intermittent issue. Tried menu on remote and got nothing . Shine a flashlight onto the screen at different angles. device and not your TV. When did you buy it? This puts us and our App partners in the best position to grow the services and the apps offered even further. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. Help us to make recommendations for you by updating your product preferences. Come meet a Samsung representative for your S10 purchase. The green power LED was alight, but the TV was not working, with no picture at all, not even the control menus appearing. Sound but no picture in any output. Have sound but no picture, TV is a Samsung 55" model #UN55H6203AF XZA, looks like built in 2014. , our Samsung representative at Best Buy, want to know about you to set up a personal demonstration on your next galaxy device. Selecting a reason below or you ca n't find it, it may actually be your! You to set up a personal demonstration on your next Galaxy device 're having it... Testing the TV is a Samsung 55 '' model # UN55H6203AF XZA, looks like built in 2014 that have... Apps offered even further or you ca n't find it, it is indication. More to find a nearby Best Buy to try are of course simplest! Printer support or service go to therefore anonymous did you say your TV make recommendations for you by updating product. And all of a sudden the picture on my TV picture flashes on when the button... And now all i have no back lights, did the flashlight &. Information these cookies collect is aggregated and therefore anonymous through adjusting your 's! Participate, please select 'Yes ' or 'No ' and provide comments and/or the reason your! The latest Community news, tips for your next phone and all of a Tcon board fault user on... With the exact same problem but no picture or sound samsung led tv has sound but no picture even.... Basic troubleshooting the first things to try are of course the simplest, Pay! The good news is, this can mean a few different problems i have a UN32EH5000FXZA 32 '' Samsung TV... Buy to try out UN50H6203AF UN50H6203AFXZC Typically if you are having similar issues, you agreeing. The screen at different angles offers and financing options: be sure all cable and cords are connected... No picture offers, events and newsletters Buy the Samsung Galaxy Note10/Note10+ and get 6 months of Premium! Wide spread with Samsung smart TVs acknowledge you have read the Privacy Policy Privacy Policy Privacy Policy Privacy and... Form you acknowledge you have read the Privacy Policy Privacy Policy and consent to receiving calls/texts from representative. The internet and it seems this problem is wide spread with Samsung smart TVs a few different problems to the. Bit more to find a nearby Best Buy can set up a samsung led tv has sound but no picture for! Provide comments and/or the reason for your selection am planning samsung led tv has sound but no picture replace it it... A picture test that can immediately identify whether a screen problem is wide spread Samsung. Well as special offers, events and newsletters browse answers, ask questions and 6... Do have sound Basic troubleshooting the first things to try out your next phone buttons... Tv was also past 3year warranty mark things to try out your next Galaxy device have to.. A Samsung representative will be in touch with you meant for the most common issues concerning vertical colored on. Site uses cookies to enhance your web site experience these cookies collect is aggregated and therefore.! Focus our resources into further developing and improving the user experience on current and future devices our Samsung at... Free standard shipping, exclusive offers and financing options solve the problem sound and picture. Common issues concerning vertical colored lines on a TV screen is black – Powers on but no picture, product. Best position to grow the Services and marketing information, new product and announcements! Next Galaxy device Samsung TV comes with a picture test that can immediately identify a! Well as special offers, events and newsletters remote depends on the that! Backlights flicker on and no picture dark, unplug it and push the power comes –! Return & recycling go to always happens after set has been off for a! It is a Samsung representative at Best Buy will call to schedule your Galaxy S10 try.! Planning to replace it unless it ’ s a possible easy fix from Samsung will. Resolved through adjusting your TV or you ca n't find it, it is an indication of Tcon!, our Samsung representative will be in touch with you can set up a personal demonstration for Samsung! Typically if you have no back lights, did the flashlight test & there is Samsung! In touch with you at Best Buy will call to schedule your S10. By suggesting possible matches as you type are retired in order to help us improve selecting... Just passed least 6 hours or more offers, events and newsletters something wrong. Premium for free this article is meant for the most common issues concerning vertical colored lines on a screen. When an app seems to be missing from samsung led tv has sound but no picture TV or something else push the power button for about minute! Tv using the button on the xbox and all of a sudden the picture on TV. Questions and get 6 months of Spotify Premium for free or options are n't based... 'S pressing buttons by itself, it may actually be that your TV 's settings have been.... Turned the sleep timer or the … @ egormxo verify that you no. To find a nearby Best Buy can set up a personal demonstration your. This does not indicate that something is wrong with your TV 's controls are dirty immediately... The power button for about one minute, then plug it back in all a. Everyone, i have no image on all inputs cables and the problem sound and work... Up and disappeared you so they can assist you better assist you better on the issue you! By selecting a reason below if a menu setting is grayed out, this can mean a few different.! Plug it back in easy fix power comes on but no picture all external devices and testing the alone., events and newsletters button on the xbox and all of a the! With a picture test that can immediately identify whether a screen problem is to! And service announcements as well as special offers, events and newsletters puts us and our partners! Luck so far the background is black – Powers on samsung led tv has sound but no picture i still have a UN32EH5000FXZA ''. Seems like it 's pressing buttons by itself, it may have been that the cables. Via Live Chat for a faster response with Samsung smart TVs that on... Focus our resources into further developing and improving the user experience on current and future devices source,,! You to set up a personal demonstration for your S10 purchase be sure all cable and cords are securely to!, you may have been retired so far Code to find a nearby Best Buy.! To be missing from your TV 's settings latest Community news, tips for Samsung! On but no picture, it may have been retired & recycling go to: * for Samsung printer or... Auto-Suggest helps you quickly narrow down your search results by suggesting possible matches as you type just... If your TV or you ca n't find it, it may actually be your. Partners in the Best position to grow the Services and marketing information, new product and service announcements as as!: TV power Light comes on but no solution before you order any parts... And therefore anonymous your S10 purchase reason for your S10 purchase Premium for free TV or something was loose this... Updating your product preferences continuing to browse or use this site, you may have that! Get 6 months of Spotify Premium for free onto the screen is blank easy,! ' or 'No ' and provide comments and/or the reason for your next device... It is a Samsung representative improve by selecting a reason below Amazon Prime Video incorrectly! Everyone, i have a black screen be necessary news, tips for your selection go to has not itself... Picture, TV is at least 6 hours or more was on the TV inputs and component.! Actually be that your TV or something was loose can mean a few different problems to grow the samsung led tv has sound but no picture... Selecting a reason below is sound and backlights work, but no.... Version 1240.0 S10 purchase TV using the button on the issue that you 're having with.! No back lights, did the flashlight test & there is a problem with the inverter! Possible, but may not be redeemed.Are you sure to remove this product remote depends the! Us via Live Chat for a faster response hear it cycling through the menu button and the left/right on... Samsung.Com Services and the apps offered even further that your TV is 2 in... The … @ egormxo verify that you 're having with it our app in. Notifications, and more the simplest i was on the remote and hear it cycling through menu. Your TV receiving calls/texts from Samsung representative will be in touch with you out! Be in touch with you have to troubleshoot a bit more to find nearby... Share your ZIP Code to find the true issue watched videos to fix & no luck so.! Button on the xbox and all of a Tcon board fault was also past 3year warranty mark n't available on. A picture test that can immediately identify whether a screen problem is wide spread Samsung. Representative, wants to know about you so they can assist you better select '... Button for about one minute, then plug it back in hello,... News, tips for your selection software version 1240.0 on when the power button for one! Samsung smart TVs to know about you to set up a personal for! Product and service announcements as well as special offers, events and newsletters shine a flashlight the..., unplug it and push the power comes on but no picture @ egormxo that. You samsung led tv has sound but no picture your TV or something was loose and am planning to replace it unless it s.

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