I have been a customer of theirs for years. 91% of reviewers recommend this product. As of April 2016, the company no longer ships to Canada. During that loooooong waiting period, no one ever bothered to give me an update that the expected shipment has been postponed, each time I had to email to find out. I am convinced the boss let his 15 year old kid build this website or something. Only Natural Pet makes dog food in varieties of dry food, wet food, freeze-dried raw food, dehydrated food, treats, and chews. Unfortunately she did not feel I was busy or had anything but time to attend to the issues I am having with them. Opened can of Beef & Lamb stew to feed to my Chihuahuas. Ingredient Review. I have called asking to speak with a higher up (not someone in customer service) for a few times letting them know I would like to give them a chance to explain their corporation's vision in regards to customer service prior to publicly reviewing them. I received an email said some of the items are backorder and they won't be charged until ship out, but my banking statement showed they have been charged already. Within a week I received another bag of the same food, it likewise was expired witht he exact same code as the first bag. Yes please! Cat owners have similar options with the addition of natural litter products. ... Average rating: 0 out of 5 stars, based on 0 reviews. They've never had a recall. So I have only ordered once from Only Natural Pets and that was CBD treats for my dogs. Until recently, the canned beef changed, became runny one delivery, then mushy ground meat the next along with some dented cans. Product Title Only Natural Apple Cider Vinegar Capsules with Grape ... Average rating: 4.5 out of 5 stars, based on 13 reviews 13 ratings. We have been on auto ship for their canned dog food for a long time. Pet vitamins are designed to provide more like 20% of a pet’s daily requirement, so you could easily give an unhealthy dose to your dog. The entire range of dog food is grain-free and suitable for dogs prone to allergies and with food sensitivities. PURINA and IAMS ARE LITERALLY GARBAGE. I placed the order at 7:00 am on Friday. Called AGAIN, was told the order was coming by FED-X. Mutual shouting and hanging up on each other followed. They are incapable of being honest and upfront about why every monthly dog food order I've placed has been delayed or partially backordered. i liked it very much. So, when I emailed them for the fifth time on 21 Jan to inquire about the backordered items, they immediately charged my card again (without asking me) for something I have already paid for and told me that it will be shipped out the next day. They don't know what they're doing. The website OnlyNaturalPet is a place where pet owners can purchase pet food, treats, chews, bones, gear and other accessories that your pet is going to need naturally. I have been using ONP for at least 5 years and have seen a REMARKABLE change in my dogs health ( 4 schnauzers aged 4-12) in their health, energy and coats and skin! Save money. You will want to keep this advice in mind before making a decision to purchase at the OnlyNaturalPet.com right now. When I called back just one minute later for a follow-up question, she refused to answer the phone. What a dishonest practice. Search topics and reviews ϙ. Company responded well the first time with a sincere apology and replacement bag. Ordered a bag of dog food, BACKORDERED indefinitely. Yikes. Will shop with them again. Well it is cheaper, Then they lost my charge card info.among other mishaps. It took about a week for them to arrive. There are plenty of reputable companies out there, work with them! I would 10/10 recommend! Unbelievably poor customer service. Does anyone else notice raw sweet potatoes are indigestible. The ingredients used are USDA certified and sourced from within the country. Customers can find just about anything from dry dog food and dry cat food options to dehydrated dog food and gluten-free cat food. It also has glucosamine and chondroitin to support dogs’ joint health. Only Natural Pet Vital Digest provides the necessary digestive enzymes that are destroyed in … We'll begin this review of Only Natural Pet Feline PowerFood Poultry Dinner with a detailed discussion of the ingredients. I'm heading anywhere else for some honest delivery info and customer service. Give them a break.. and new company is going to have going pains. However, I had already called Petcurean directy and they assured me the food was expired by several months and that they would contact the store and ask them to check their inventory and their distribution of expired food as new. is Only Natural Pet a good site, Only Natural Pet reviews 2018. My unsatisfactory rating is for their customer service. The first order i made was so messed up online that i had to call to get it fixed. This is a terrible company to work with. And for the record BEST COMPANY REVIEW questionaire, I cancelled the order and the delivery, so NO, I have never been a paying customer and I never will be. Since, I do want the items, so even though I found charging without consulting the customer whether they mind waiting an unacceptable practice, I thought I would let that one go. It isn't any different than a person eating expired food. 66 global ratings. And whether these are true gaps or just perceived ones, there probably are only a handful of pet supplements that are truly needed. The new website is such a mess. Only Natural Pet competitors provide both some holistic options as well as name brand products for their customers, giving them more cost-effective alternatives. Technically, this is called consumer fraud if it is not a mistake but intentionally attempting to pass off old inventory as new. None came. Top shelf highest quality . My credit card was charged immediately. Only masochists order from here. A company that provides healthy food, is good to the environment ,and say that they "are here for you always" is hard to come by so I was very excited when I had stumbled upon their products. Customers can look through dog food, treats, vitamins, chews, bones, grooming supplies, and flea and tick treatments. From the reviews here it seems like it is best to go to a physical pet store which carries their products. I now have over 200 lbs of kitty litter! Only Natural Pet has dry kibble, canned, dehydrated food, freeze-dried, raw food (frozen and non-frozen), grain-free, gluten-free, organic, and allergy formulated pet foods. BestCompany.com is trying to work directly with this company to verify the Store in a dry area away from extreme heat and direct sunlight. Air Dried Dog Food Review Judging by its ingredients alone, Only Natural Pet MaxMeat Dog Food looks like an above-average dry product. So if you decide to continue purchasing products from this store and potentially harming your pets, PLEASE check your expiration dates and complain if you have an experience of a 3- month shelf life or so after receipt or worse completely expired. Only Naural Pets has negative and more negative comments than positive all over the search engines. It is now Monday morning and the order status is still "processing." 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